The participant experience
People answering your surveys are Participants. A Participant is tracked so they can answer questions, but has no access to the workspace app — and doesn’t count against your paid seats.
No account needed
Section titled “No account needed”Participants answer through a link. The survey page needs no sign-in, works on mobile, and carries your workspace branding if you’ve configured it.
Verification
Section titled “Verification”Participant Verification confirms that someone controls the email address or identity they’re responding under — usually by email, or by a remembered participant session.
- Free workspaces require verification for Static Surveys.
- Paid workspaces may choose verified or anonymous collection.
Verification and anonymity are independent. A Verified Participant can still be anonymous to Seat Holders in reporting — the system knows the response is genuine without showing you who wrote it.
Resuming
Section titled “Resuming”A Participant returning to an unfinished survey through the same distribution picks up where they left off.
- Returning in the same browser can stay anonymous.
- Returning via an emailed link requires verification.
Editing after submitting
Section titled “Editing after submitting”Participants can revise their answer during the edit window — 24 hours by default.
Editing replaces the current response rather than creating a second one. The transcript is replaced too, so what you see is always what the participant last stood behind, not a revision history.
Surveys set the default edit window for new responses, and each response stores the window it resolved to.
Anonymous responses
Section titled “Anonymous responses”An anonymous response is deliberately not bound to a user identity. This is a paid privacy option and has to be chosen explicitly by the workspace — it’s never the silent default.
Choose it when the honesty of the answer matters more than knowing who gave it: psychological safety, morale, or anything where attribution would change what people write.
Agent Surveys feel different
Section titled “Agent Surveys feel different”In an Agent Survey, participants have a conversation rather than filling in a form. Questions arrive one turn at a time and respond to what they just said, so no two participants necessarily answer the same set.
Participants meet the Agent Persona — named Spoke by default — rather than an unnamed AI.