Feedback summary
The AI-generated summary of a survey's responses — where it lives, what generating one does, when it goes stale, and who can generate it.
A feedback summary, also called a brief, is an AI-written overview of a survey’s responses. Find it on the survey’s results page. Use it to decide what to read more closely, then check the original answers before sharing a conclusion.
Where it comes from
Section titled “Where it comes from”| Survey type | What to expect |
|---|---|
| Static Survey | Generate a brief after responses arrive, if your plan includes it. Brief locked means generation is unavailable with your current access. Raw responses remain readable. |
| Agent Survey | Analysis develops as responses arrive. The page can show an early, tentative, or live brief; a closed survey can show a final brief. |
A survey with no responses cannot support a useful summary. Start by checking the Responses section. Retrospectives have a separate summary with statistics and top-voted cards: see Closing a retro.
Generating one
Section titled “Generating one”For a Static Survey:
- Open the survey’s results page.
- Confirm that completed responses appear below the brief area.
- Select Generate brief, when available.
- Wait for Generating brief… to finish.
- Read the brief and check the number of responses it covers.
Generation runs in the background. If analysis fails, use the retry or Re-run control shown on the card. Avoid repeatedly starting generation while it is already in progress.
Read an Agent brief
Section titled “Read an Agent brief”An early or tentative brief means the available feedback is still limited. It is not proof that the team agrees or that a theme represents everyone.
Read the response count, supporting quotes, and any disagreement the brief identifies. Refresh, when shown, reloads the available analysis. Ask the brief lets you explore a question in Ask; check its sources before relying on the answer.
Some follow-up actions may display Coming soon. That message means the action has not been carried out. You can still write a follow-up survey yourself or record an action in the place your team tracks work.
When it goes stale
Section titled “When it goes stale”A generated Static brief reflects the responses included in that generation. New responses do not automatically become part of that saved brief. When the page offers Regenerate brief, use it to include the newer feedback.
Compare the brief’s response count with the current response list. An older summary may still be useful, but should not be described as a summary of all answers collected today.
Regenerating
Section titled “Regenerating”Regenerate brief replaces the saved Static brief with a new version based on the current responses. Save any wording you need before replacing it. Wait for an in-progress generation to finish before trying again.
For a closed Agent Survey, use Re-run brief when offered. Follow the state shown on that survey; Static and Agent briefs do not have identical controls.
Copying
Section titled “Copying”Before copying a finding into a report or message, include the survey name, collection period, and response count. Preserve uncertainty and disagreement rather than copying only the strongest-sounding sentence.
For example: “In our sprint survey, several responses mentioned review delays. We will try a daily review window and check again next sprint.” Add the actual number of responses and evidence from your own survey.
If you’re looking for the old Feedback Summary
Section titled “If you’re looking for the old Feedback Summary”The current survey brief is written from the available responses rather than a fixed four-part report. For a specific audience or follow-up question, select the survey in Ask. For detected themes and their evidence, open Signals.
Related
Section titled “Related”- Responses and transcripts — inspect the answers behind a brief.
- Agent Surveys — prepare an adaptive interview.
- Turn feedback into a next step — agree on an action and follow through.