White-label branding

White-label is the entitlement behind everything on the Branding page. It is what makes your logo, colors, custom domain, and branded email actually reach the people answering your surveys.

Which plans include it

Plan	White-label
Free	No
Pro	Yes
Business	Yes
Enterprise	Yes

It is not an add-on — it comes with the plan. On Free, the Branding page still loads in full, every control is disabled, and an upgrade banner sits at the top: “Custom domain, branded email, and logo controls require Pro.”

Because the gate is checked per workspace at request time, letting a paid subscription lapse drops the workspace back to Free and stops serving custom branding to participants — the stored logo, colors, and domain are kept, not deleted.

What it unlocks

• Brand identity — app name, logos, favicon, and brand colors
• Custom domain — serve surveys from your own subdomain over HTTPS
• Branded email — send invites and reminders from your own address
• White-label controls — the ScatterSpoke marks participants see
• Social share card — your logo and colors in link previews

Control the ScatterSpoke marks

The White-label card holds two saved settings:

1. Hide “Powered by ScatterSpoke” — a toggle that removes the footnote in the corner of the participant view.
2. Custom footer note — free text shown small beneath each survey. Use it for a privacy link, a legal line, or a thank-you. The placeholder suggests the shape: © Acme Inc · Your responses are confidential.

Both save with the page-level Save changes button, not on their own.

Note

On the survey page itself, the ScatterSpoke attribution is rendered differently by plan rather than simply removed: on Free it is prominent, on paid plans it recedes to small, quiet type. Confirm the exact result for your workspace by opening one of your own survey links.

How the survey page decides

When a participant opens a survey link, ScatterSpoke resolves the workspace’s branding before the survey itself loads, so the brand strip is correct from the first frame.

• Paid workspace — your logo and workspace name, your primary and accent colors applied across the page, your favicon in the tab.
• Free workspace — your workspace name is still shown, but with the ScatterSpoke mark as the trust anchor and no custom colors.

The same rule governs link previews: custom social title, description, and logo are only sent to Slack, X, or iMessage for workspaces with the entitlement. Everyone else gets the survey’s own title.

A note on anonymity

If a distribution collects anonymous responses, the survey page also shows an Anonymous chip beside the attribution. That is driven by the distribution, not by your branding settings — you cannot brand it away, and you should not want to.