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The Ask Pool and usage

Every Ask Query costs one unit of the Ask Pool — the workspace’s shared allowance for Ask. There is no per-person quota to hand out, and no way for one Seat Holder to exhaust their own share while colleagues still have room. There is one pool, and everyone draws from it.

What the pool is made of

Section titled “What the pool is made of”

The pool is two balances added together.

Included allowance is granted by the plan and resets with the billing period. It is a fixed monthly figure per Plan Tier:

Plan TierIncluded Ask Queries per month
Free0
Pro250
Business2,000
EnterpriseUnlimited

Purchased credits are Usage Credits on the Ask meter. They belong to the workspace, do not expire, survive plan changes, and roll over until spent. Two things land here: the one-time signup grant of 50 Ask credits given to every new workspace, and any Ask usage packs bought since — 250 credits per pack.

The remaining figure in the Ask header chip is those two balances combined.

How a query is spent

Section titled “How a query is spent”

Included allowance goes first. Only when this period’s included allowance is exhausted does a query draw a purchased credit — so a workspace that bought a pack mid-month keeps it intact until the plan’s monthly figure runs out, and keeps whatever is left of it next month.

The deduction happens before the answer is generated, not after. That ordering means a workspace with an empty pool is turned away cleanly, without leaving a half-created thread behind. It also means a query counts against the pool even if you stop reading the answer.

When the pool is empty

Section titled “When the pool is empty”

The interface changes in three ways at once:

  • The header chip becomes a Buy Ask credits link into billing.
  • The composer is disabled, with the placeholder “Buy Ask credits to continue”.
  • The onramp prompts on the empty state render in a muted, locked style. They stay clickable, but clicking one takes you to billing rather than sending a question.

Existing threads remain fully readable. Only new queries are blocked.

The separate daily AI budget

Section titled “The separate daily AI budget”

There is a second, unrelated limit: a per-workspace daily AI budget on total AI token consumption. It is not the Ask Pool and buying Ask credits does not lift it.

When it trips, Ask pauses with a message naming roughly how many hours remain until the reset, and resumes on its own afterwards. Nothing is consumed while it is paused. In practice this is a guard against a single day of runaway cost, not a limit most workspaces meet.

Why the pool is shared and not per-person

Section titled “Why the pool is shared and not per-person”

Feedback analysis is bursty and uneven. One person preparing for a planning session might run twenty queries in an afternoon while the rest of the team runs none that week. Splitting a monthly figure evenly across Seat Holders would leave most of it unspent and still block the one person actually doing the work.

Ask Queries are also metered separately from Agent Surveys and from participant feedback conversations. They are different billing events and share no meter, so heavy Ask usage never eats into your Agent Survey allowance.

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